Your say: 6 more things a laptop sales person will tell you that aren't true

About The Author

CNET Editor

Craig was sucked into the endless vortex of tech at an early age, only to be spat back out babbling things like "phase-locked-loop crystal oscillators!". Mostly this receives a pat on the head from the listener, followed closely by a question about what laptop they should buy.

Our original article got quite a response, with hundreds of reader comments across our own site and social networks detailing their own experience with clueless sales people. We rounded up the best responses to shatter a few more mistruths you might have been told while buying a laptop.

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Post comment as posted a comment   

3.6GB represents the best case for desktop systems. I do not think I have ever upgraded/seen a laptop that presented more than 3GB of 4GB installed with a 32bit OS, including units with discrete GPU (which take more chunk of this installed memory due to reserved address space)

The worst case for a desktop is 2.5GB with multiple graphics cards

This topic is too confusing and irrelevant to a typical non techie user. If they pay for RAM upgrade they get it. If they cant use it all thats not their fault or the technicans. A full reformat is out of the question for some systems.

Windows 8 is available in 32bit for things like Atom or Core-1 without Intel-64 technology. AMD chips should all have AMD64 technology. Netbooks with 1GB of RAM and Windows 7 Starter, recently on sale for $199+ are better suited to 32bit OS due to less overheads and additional operating system components.

Some old devices like certain printers or hardwares may not have 64bit drivers, users reluctant to change from specific devices.

Whilst i've not heard many anecdotes on ths, due to the different windows registry structure in 64bit windows, some enterprises may prefer 32bit standard images to standardise on custom application and system settings.

It should be difficult to find Win8 32bit on sale but one should still be careful

As for Linux :


JamesF3 posted a comment   

what about linux cnet, what about linux?


grumpyone52 posted a reply   

I agree with JamesF3e. I use Linux and nothing else. I know that we Linux users are a minority, but how about including us from time to time?


MichaelM18 posted a comment   

Download more RAM? BWAHAHAHAHA - I've never heard that, but WOW, to witness something so hilarious would be amazing.


ImadE posted a comment   

From what I've read, most brands have custome video drivers, namely Sony, Toshiba, Acer, and Lenovo. what are the brands that work with generic drivers provided by Nvidia or AMD, Asus??, Samsung?? posted a reply   


The following notebooks are not compatible with this release:

Any notebook launched after this driver release
Toshiba notebooks (please contact the notebook OEM for driver support for these notebooks)
Sony VAIO notebooks (please contact the notebook OEM for driver support for these notebooks)
Panasonic notebooks (please contact the notebook OEM for driver support for these notebooks)


being vague: older now unsupported products need propertiary or old drivers, plus this list was longer with previous drivers

Hybrid Power technology is no longer supported.
The following Sony VAIO notebooks are supported: Sony VAIO F Series with
NVIDIA GeForce 310M, GeForce 315M (All-in-One system), GeForce GT
330M, GeForce GT 425M, GeForce GT 520M, or GeForce GT 540M (All-in-
One system). Other Sony VAIO notebooks are not supported at this time
(please contact Sony for driver support).
Fujitsu notebooks are not supported by this release (Fujitsu Siemens notebooks
are supported).


NormH posted a comment   

I esp. love the last one! I can download RAM? Really? As for the Macs, well, I have worked on them for the ITS Dept. here at my college and can tell you that "Yes" this portion of the article is 100% accurate! I love somethings about the iMac and, as an IT guy, HATE somethings about them, lol.

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