Zensonic Z500

By Jeremy Roche on 08 August 2006

Although the Zensonic Z500 played back almost every type of multimedia file we had, an unintuitive user interface and buggy firmware issues let down what could otherwise be a great device.

Editor's rating:5.4 User rating:7.8
  • Good: Plays almost every video and audio file format • Streams music and video over wired or wireless networks • Wide range of video and audio connections • Plays files from USB 2.0 connected devices • Backlit remote control great for night time
  • Bad: No WPA support (only WEP) • File browsing and slide shows are very techie • Prone to occasion freezing and lock-ups
  • Specs: High Definition Network DVD Media Player • High Definition 1080i/720p video playback, WMV9 HD and DivX HD playback, Nero Digital support, USB 2.0 hard drive support, EL-backlit remote with joystick for quick navigation, Software for Windows, Mac OS X and Linux, 802.11g wireless and Gigabit wired networking, Incorporates HDMI technology, JPEG, BMP, GIF, PNG, TIFF playback, Playlist support: M3U, PLS, ASX, PSX • Ethernet, USB, SCART, S-Video, HDMI, Wireless, Coaxial, Optical • See more specifications
  • RRP: AU$569.00

Zensonic's Z500 is built for people with large digital media libraries of video and music sitting on their home PC who want to playback files in their living room.

Design
The Zensonic Z500 would be considered relatively chunky if it were just a standalone DVD player, but considering the innards of this networked device it seems reasonable for it to be slightly large. Although it has a silver finish, it's not a terribly good looking device. There are a couple of playback controls on the front, a USB 2.0 port and a display that shows status and file information. Protruding from the back of the unit is a rotatable wireless antenna, which detaches easily if you choose to use the Ethernet port for networking instead.

The remote control, which also falls into the jumbo category, has a backlight button down the bottom that illuminates the 34 other keys in bright blue when pressed.

All the video outputs to connect the Z500 to a TV or projector are at the rear of the Z500 and include composite, component, S-Video, SCART and HDMI (with support for HDCP), the last two combining audio and video over a single cable. Standalone audio connections are equally as impressive, with stereo analog, 5.1 analog, optical and coaxial digital connections on board.

In the box we found a standard composite A/V cable, remote control with batteries, CD, wireless network antenna, Ethernet cable and, of course, the Z500.

Features
The Z500 combines the strength of its predecessors, the Zensonic Z400 the Z330, and adds some new features of its own. Its wide range of connectivity options and support for high definition (HD) output and a multitude of multimedia formats is enough to leave any home entertainment enthusiast in awe over its capabilities.

At a bare bones level, Zensonic's Z500 is a DVD player that supports a range of video formats including MPEG-1, MPEG-2, MPEG-4, DivX, Xvid and QuickTime with MPEG4 encoding. It can also play files encoded with Microsoft's new high definition format, Windows Media Video 9 HD (WMV9), as well as DivX HD files. Files can be played from regular DVDs or burned discs such as CD-RW, DVDÃ,±RW and dual layer DVDÃ,±RW.

Where the Z500 stands out from the crowd is through its networking and connectivity options. It supports wired gigabit Ethernet and 802.11g Wi-Fi so video and audio files stored on your PC can be streamed to the player. There is also a USB 2.0 port at the front of the unit to play files stored on portable hard drives (including iPods) and USB memory keys.

At first glance, the interface Zensonic has built for the Z500 is somewhat similar to Microsoft's Windows XP Media Center Edition. The main menu is split up into Music, Video, Pictures, Settings and Extras.

The wide range of audio formats supported (see full specs here) includes MP3, WMA, AAC, OGG, WAV, CD audio (with CDDB support) and DVD audio. The Z500 also supports the streaming of Internet radio stations.

Performance
During our tests we found the Z500 took a sluggish 35 seconds to boot to the main menu. While the home screen is attractively laid out with large animated icons indicating each option, once you dive into file browsing you are presented with an old-school text-based list that lacks the elegance of more sophisticated interfaces, such as Windows Media Center and Apple's Front Row.

The Z500 played back every type of file format we could throw at it, including AVI, DivX, XviD, WMV, WS, with the exception of a couple of ASF files that didn't play at all.

Similarly, it had no problems with our test WMA, AAC and MP3 files, although it doesn't support DRM-protected content such as songs purchased through iTunes. An album can be played back while you perform other tasks on the Z500 such as viewing photos or checking the Weather through the Extras menu.

During photo slide shows, the Z500 irritatingly displays a Windows-like hourglass on a black screen between shots -- certainly not as visually attractive as the Ken Burns effect on some slide show applications we've seen, which gives life to still photographs by slowly zooming in on subjects and panning from one subject to another. Another downside, music volume cannot be adjusted during a slide show.

Despite our best efforts we simply couldn't get the Z500 to connect to our 802.11b/g wireless LAN with WEP security, which we had to try after finding out the Z500 doesn't support WPA. Turning all security options off we were able to connect to our network, but this isn't something we'd recommend doing for long.

ShoutCast radio streams played back okay, but we're disappointed at the sparse selection of stations supported. Unlike the open source Xbox Media Center application, which downloads hundreds of radio station in a mind-boggling list of genres on-the-fly, the Z500 contains only one to three stations in eight genres, which include Alternative, Country, Funk, Jazz and Metal.

We found a slight sound glitch when hitting play after fast-forwarding through DVDs. On hitting play, the Z500 blasted us with a split second of audio at high volume, before instantly returning to normal volume. The mute button, on the other hand, pleasantly turned the sound down in a smooth decrescendo and crept back in swiftly when pressed again. While the Z500 allows you to scan forward or back at various speeds, we found the picture jerky and uneven. Unlike some of the PVRs and media centres we've seen, there is no on-screen display of your current progress through a recording.

The option navigation joystick in the centre of the remote control could have been taken directly from a Sony Ericsson phone, but we're unsure of why it's been implemented on the Z500 remote control. Directly beneath it is a separate five-way navigation in traditional DVD remote-style layout that does the same trick.

Customisation options available through the settings menu include autoplay, on-screen GUI animations, picture slide show interval and screen saver timeout.

Weather information is downloaded from The Weather Channel and you can edit the default city as well as change units between Celsius and Fahrenheit.

The bundled CD contains a 53-page user manual in PDF format and streaming software called TwonkyVision for Windows, Mac OS X and Linux.

Due to the glitches in the Z500's firmware, we can't recommend it for users looking for plug-in-and-forget-about-it functionality. It is a frustrating box to use and froze up on us four times while playing back video. We seriously hope Zensonic comes up with some stable firmware in the near future for users who have already purchased this unit. While it gets top marks for concept, connectivity and file format support, the implementation is substandard.

Topics: dvd, xvid, divx, wmv9, z500, gigabit, zensonic, hd, usb, player, ethernet, 802.11g, media, streaming, wireless, network, mp3, upnp

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Comments (23)

  • Rossit gave 2/10 on 06/12/2007 13:47 Report abuse

    • Good: none at all
    • Bad: Just does not work

    This thing never worked from day one. I wasted over $600 on this piece of garbage.

  • buttafoo gave 2/10 on 24/11/2007 18:56 Report abuse

    • Good: Nice picture quality
    • Bad: Everything else. Does not work as advertised

    Doesn't work at all. Drops off the network randomly, seizes up on some files, randomly goes into Fast Forward Mode, SMB does not work. FW 1.7 was the only one that actually worked. 2.0.1 just shows static, can't downgrade to 1.6 or 1.3. Avoid at all costs

  • zensonic_has_my_vote gave 10/10 on 10/11/2007 11:13 Report abuse

    • Good: plays everything. perfect for my setup. just perfect
    • Bad: only trouble is people who claim to need a degree in comp science to operate it. idiots.

    awesome...

  • Dreamer9 gave 9/10 on 19/10/2007 13:58 Report abuse

    • Good: Plays all the files I need. Wireless a plus
    • Bad: nothing in particular

    New Firmware is great Still happy with the product.

  • mtompkins gave 2/10 on 15/07/2007 21:42 Report abuse

    • Good: Doesn't catch fire.
      Heavy enough to stop from being blown away.
    • Bad: Doesn't catch fire.
      Heavy enough to stop from being blown away.

    Really is a shame you can't give a negative rating on a product this bad.

  • Biglegs gave 7/10 on 03/05/2007 13:24 Report abuse

    • Good: Great playback of many image formats. plays ISO images of DVDs! Streams web radio.
    • Bad: Make sure if you plan use it wirelessly you have a good setup, otherwise stick to wired.

    Congrats to the Zensonic (now Ziova) ppl for continued firmware improvements. 1.7 is very good and offers extra functionality from original release.

  • allan mills gave 2/10 on 24/02/2007 08:27 Report abuse

    • Good: Great to use as a door stopper
    • Bad: Nothing works on it. I cant believe consumer affairs havent stopped this from being sold.

      DVD playback doesnt even work properly - cant even get through a whole DVD with out it freezing.

      Networking is very hit and miss.

      Remote is tragic and very rarely works.

      Have to have a PHD in comp science to work it out.

      I bought this product knowing they had a recall prior but thought they had it worked out reading their forum. I'm pretty sure the people on that forum must be the people that sell the product.

      The store that I bought it from gave me my money back and said it was not fit for the market yet and that they would no longer stock it.

      I use the latest firmware and nothing has been fixed.

      DONT BUY THIS PRODUCT AS YOU WILL BE FRUSTRATED AND REGRET IT!!

    ABSOLUTE GARBAGE!!!!!!

  • megaman gave 2/10 on 09/12/2006 11:33 Report abuse

    • Good: None
    • Bad: Too many to list just check their own forum as well as other reviews on it.

    I cant believe people are saying this product is good! This would have to be the most incomplete product ever released. Don't buy this unless you are technically very savvy and very, very, very patient and even then dont buy it!

    The people who gave this great reviews must be using a different product. Do lots of research before buying it. Dont forget their was a major recall of the product.

    It wont even play DVDs properly.

  • Waynes gay lover gave 8/10 on 22/11/2006 09:14 Report abuse

    • Good: Easy to navigate (no idea who finds it 'techie', it's really not that hard). Plays everything
    • Bad: No WPA, but that should be in next firmware upgrade soon.

    Very close to perfect. Most bugs worked out. I use it daily and it plays everything.

  • dreamer9 gave 8/10 on 21/09/2006 14:11 Report abuse

    • Good: Plays many formats. Firmwear is upgradable (1.5 will be released soon)
      Good suport on web
    • Bad: occassionally hangs

    Works well for me

    As a network device I am very pleased with the Z500. It does most things I need

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